Sono privacy policy

Sono does not collect your data.

Sono is provided by RCR Solutions Ltd and works on your device without an account, advertising, analytics or tracking.

Information used by Sono

Your active hours, sound assignments, speaking-clock interval and display preferences are stored locally on your device. Sono does not transmit those settings to RCR Solutions or a third party.

Storage and Apple services

Removing Sono removes its current local settings. Sono does not operate a cloud account or sync service. Your iCloud or computer backups may include Sono’s settings. Those backups are managed by Apple’s device and backup services, not by Sono.

Third-party software

Sono uses native Apple frameworks and includes no third-party software development kits. It does not contain advertising or analytics tools.

Support and this website

If you choose to use the separate support form, we receive the email address, message and any optional name or device context you submit. This information is not collected by the Sono app. We use it only to consider and respond to your support request and to maintain reasonable records of the correspondence.

Support messages are stored on our server. Our hosting and security providers may process website requests and stored correspondence on our behalf. We use ntfy for a generic notification when messages arrive; the notification contains no sender details or message content. We do not sell this information. See our website privacy information for technical processing details.

Retention and requests

We keep open enquiries while they need attention and automatically delete resolved messages after 180 days. You can request earlier deletion. Deleted records may remain in restricted backups for up to 30 days. Use the Sono support form to contact RCR Solutions Ltd with a privacy question or request review or deletion of information you previously submitted. There is no Sono account or remotely stored app data to delete.

Last updated: 1 October 2026