Ahead support
How can we help?
Tell us what happened and what you expected. Device and system details are optional, but can help us understand technical problems.
Contact RCR Solutions Ltd
Use the form for Ahead support, feedback or feature requests. Please don’t include passwords or other sensitive information in your message.
Before you write
Why does Ahead ask for full access?
Apple offers no read-only Calendar or Reminders permission. Ahead needs full access to read your selected sources, but never creates, edits, deletes or completes their items. You can change access in your device’s Settings.
Why is an item missing?
In Ahead’s Settings, select the calendar or reminder list containing it. Check the current named view and Horizon: dated items beyond the horizon and completed reminders are hidden. Calendars and Reminders permissions are independent.
When is a reminder overdue?
A reminder is overdue when its due day is before today. A reminder due earlier today stays under Today until midnight. Reminders without a due date appear under Unscheduled, grouped by list.
How do I edit or complete an item?
Use Calendar or Reminders. Ahead’s detail screens are read-only. Your changes appear when Ahead refreshes.